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Nikolay5
Nikolay5 Posts: 2
in General questions

Hello, i try to register at other mail(corporate) but i don't have any mail  massage\request(to confirm or reset password) no massage in spam box or firewall sistem.

Maybe mail in blacklist from teamvieawer.

How can i verify this

mail - [The personal information has been removed as per the community guidelines.]

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  • Yuri_T
    Yuri_T Posts: 2,256 [Former Staff]
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    Hi @Nikolay5

    Thank you for your post ?

    Could you please try to log into your account again to see if you can receive a confirmation email this time? 

    Please ensure TeamViewer is added to your list of safe senders, and please check the Junk and SPAM folders as well.

    If you still have the issue after checking the above, I recommend contacting our support team as this includes personal information.

    Thank you in advance for your understanding. ?

    Best,
    Yuri

    Former Japanese Community Moderator
  • Nikolay5
    Nikolay5 Posts: 2
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    Thank you, Yuri_T

    All requests came, now i have access to my account.

    Have a nice day ^^)

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