Rem0te Control not working
Hi,
I have a problem with gaining remote control through Quicksupport on Zebra MC33 devices.
I can watch the screen, but i cannot control it from my PC.
Latest versions should work with Zebra devices (as it says in the app decription), but doesn;t seem to work for me.
I've tried to run it through Advanved>Remote Control, but it doesn't really do anything when I click it.
Do somone had simillar problem? Is there any solution?
Best Answer
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Hi @zoniu32
Thank you for your message.
Can you please have a look at the following Knowledge Base article: How to allow the remote control of Zebra devices?
I hope this could help. Let me know, if there are any further questions.
Have a great day and all the best,
NataschaGerman Community moderator 💙 Moderatorin der deutschsprachigen Community
5
Answers
-
Hi @zoniu32
Thank you for your message.
Can you please have a look at the following Knowledge Base article: How to allow the remote control of Zebra devices?
I hope this could help. Let me know, if there are any further questions.
Have a great day and all the best,
NataschaGerman Community moderator 💙 Moderatorin der deutschsprachigen Community
5