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Posted by
Henagon

Remote support - license ?

Hi all
I'm will be using teamviewer to provide remote support for my client but I'm not sure what kind of licence I should have.
1 main account ( for me)
I need to have access to 4 pc ( not in the same time )

Should I buy Business or Premium license ?

I need to have access from one acount to 4 pc's

3 Replies
1 Accepted Solution

Accepted Solutions
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Posted by
Henagon
Solution

Re: Remote support - license ?

Hi thank you for your replay. With business licence there is information "limited to 3 devices with a business license" how should I understand that.

&&&&&&&&  Update

I was on phone with sales dep. and they confirm that as there will be only one user conecting I can use  business license.

View solution in original post

3 Replies
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Posted by
Hexagon

Re: Remote support - license ?

Sounds like you need the single user business license.

 

I don't work for TeamViewer. I'm just a user.
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Posted by TeamViewer Staff
TeamViewer Staff

Re: Remote support - license ?

Dear @It-sub123

Thank you for your post. 

Our Salesteam will be pleased to help you to make the right decision for your remote range. Please contact our Salesteam here

@Chiron Many thanks for your valuable hint. :smileywink:

Best wishes.

Reyhan

Did my reply answer your question? Please accept it as a solution to help others, Thanks.
Reyhan
Highlighted
Posted by
Henagon
Solution

Re: Remote support - license ?

Hi thank you for your replay. With business licence there is information "limited to 3 devices with a business license" how should I understand that.

&&&&&&&&  Update

I was on phone with sales dep. and they confirm that as there will be only one user conecting I can use  business license.

View solution in original post