TeamViewer Management Console Incredibly Slow, Freezing, and Erroneous at times..

PCS_Admin
PCS_Admin Posts: 1
in General questions

The TeamViewer Management Console for our organization began to show a very steep decline in usability when we reached about 25-thousand devices.  At this point nearing 70-thousand devices it has become completely unsuable at times, and a constant battle to utilize.  We have also noticed other service failures around the desktop client connection functionality, but we have not yet been able to conclude that the two are entirely related.

Is it possible to increase the performance of the Management Console?

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  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍

    Hello @PCS_Admin,

    Thank you for your message and welcome to the TeamViewer Community! ?

    I'd recommend you to open a ticket: https://support.teamviewer.com/a/ 

    ...so our engineers can have a closer look at it.

    We are sorry for the inconveniences caused.

    Best regards

    Jean

    Community Manager

Trustpilot

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