Teamviewer Quicksupport wont restart after windows authentication

EmilE1
EmilE1 Posts: 1
in General questions

We use Teamviewer Quicksupport to remote assist our client, while this has worked perfectly I have started getting issues.

After putting in my partner ID, login into a admin account and getting the message "please wait, your partner's teamviewerr is restarting with elevated rights", nothing happens on the other end.

If my user tries manually restarting Teamviewer Quicksupport it automatically closes after 2 seconds, like it is still trying to restart into elevated mode. 

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  • DarrylNZ
    DarrylNZ Posts: 1

    Any help with this problem or point me in the right direction to resolve this would be great!

  • tpeacock
    tpeacock Posts: 1 ✭

    We're Having the same problem. Teamviewer quicksupport just closes and never reopens with the elevated rights. Happens on every computer within our domain. We can't ask the user to open TV as admin sine they don't have admin accounts.

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