Teamviewer Ubuntu 14.04 not recognizing BisonCam Webcam

Peter1
Peter1 Posts: 3 ✭✭
in General questions

Hi all,

I got a problem with my Teamviewer installation not recognizing my laptops built in webcam.

Details: Ubuntu 14.04 64-bit on Intel i5-4210U, Acer BisonCam NB Pro (USB ID 5986:0536).

Symptoms: The camera is working with Cheese fine. In Teamviewer I don't see any picture and Settings->Video shows me the camera in the drop down, however instead of a picture I get the message "Selected camera not working. Please connect another camera".

I had the same problem with Teamviewer 11 on the laptop with the BisonCam, while the webcam on my old Asus eeePC with Ubuntu work just fine with Lubuntu 14.04.

I am very grateful for any help getting the BisonCam working with TV 12

Thanks in advance,

Peter

Best Answer

Answers

  • Peter1
    Peter1 Posts: 3 ✭✭

    Hi Christian,

    thanks for the tipps. I need to download the utils first. I#ll come back here, after I got the data from my cam.

    See you

    Peter

  • Peter1
    Peter1 Posts: 3 ✭✭

    Hi Christian,

    that did the trick, also instead of the command line utility I used the V4L2 test utility from the Ubuntu software center. I set my camera to YUYV (seemed to be on MJPEG). Works perfect.
    If there is a way to set the thread here to solved, tell me how.
    Best regards,
    Peter

  • StanAngeloff
    StanAngeloff Posts: 1

    For those on Ubuntu, the following did the trick:

    $ v4l2-ctl --list-formats
    ioctl: VIDIOC_ENUM_FMT
    Index       : 0
            Type        : Video Capture
    Pixel Format: 'YUYV'
            Name        : YUYV 4:2:2

            Index       : 1
            Type        : Video Capture
            Pixel Format: 'MJPG' (compressed)
            Name        : Motion-JPEG

    Take note of the YUYV index (or any other supported pixel format). Run the following command:

    v4l2-ctl --set-fmt-video=width=640,height=480,pixelformat=0

    Replace pixelformat=0 with the YUYV index (you may also wish to fiddle with the width & height).

    Restart TeamViewer.

  • vothithudung
    vothithudung Posts: 2
    @Peter1 wrote:

    Hi all,

    I got a problem with my Teamviewer installation not recognizing my laptops built in webcam.

    Details: Ubuntu 14.04 64-bit on Intel i5-4210U, Acer BisonCam NB Pro (USB ID 5986:0536).

    Symptoms: The camera is working with Cheese fine. In Teamviewer I don't see any picture and Settings->Video shows me the camera in the drop down, however instead of a picture I get the message "Selected camera not working. Please connect another camera".

    I had the same problem with Teamviewer 11 on the laptop with the BisonCam, while the webcam on my old Asus eeePC with Ubuntu work just fine with Lubuntu 14.04.

    I am very grateful for any help getting the BisonCam working with TV 12

    Thanks in advance,

    Peter

    @Peter1 wrote:

    Hi all,

    I got a problem with my Teamviewer installation not recognizing my laptops built in webcam.

    Details: Ubuntu 14.04 64-bit on Intel i5-4210U, Acer BisonCam NB Pro (USB ID 5986:0536).

    Symptoms: The camera is working with Cheese fine. In Teamviewer I don't see any picture and Settings->Video shows me the camera in the drop down, however instead of a picture I get the message "Selected camera not working. Please connect another camera".

    I had the same problem with Teamviewer 11 on the laptop with the BisonCam, while the webcam on my old Asus eeePC with Ubuntu work just fine with Lubuntu 14.04.

    I am very grateful for any help getting the BisonCam working with TV 12

    Thanks in advance,

    Peter

     

  • vothithudung
    vothithudung Posts: 2
    @Peter1 wrote:

    Hi all,

    I got a problem with my Teamviewer installation not recognizing my laptops built in webcam.

    Details: Ubuntu 14.04 64-bit on Intel i5-4210U, Acer BisonCam NB Pro (USB ID 5986:0536).

    Symptoms: The camera is working with Cheese fine. In Teamviewer I don't see any picture and Settings->Video shows me the camera in the drop down, however instead of a picture I get the message "Selected camera not working. Please connect another camera".

    I had the same problem with Teamviewer 11 on the laptop with the BisonCam, while the webcam on my old Asus eeePC with Ubuntu work just fine with Lubuntu 14.04.

    I am very grateful for any help getting the BisonCam working with TV 12

    Thanks in advance,

    Peter

     

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