Teamviewer stop working after windows 10 version 2004

TTrittoni
TTrittoni Posts: 4
in General questions

Hello,

My teamviewer stop working after windows 10 update, give a network error like if there is no internet.  Before the windows update I was running Teamviewer 12.

I tray to disistall and install the last version but still don't working . Teamv.jpg

Best Regards

Tommaso

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  • Vatsilidis
    Vatsilidis Posts: 655 ⭐Star⭐

    Hi @TTrittoni 

    In order to completely uninstall the app, you must choose to remove the configuration files, during the process.

    Else is not completely uninstalled.

    Best

     

     

  • TTrittoni
    TTrittoni Posts: 4
    @Vatsilidis wrote:

    Hi @TTrittoni 

    In order to completely uninstall the app, you must choose to remove the configuration files, during the process.

    Else is not completely uninstalled.

    Best

     

     

    Hello,

    I did select remove file when I disinstall, I also cleen the folders on %APPData% and Program Files, run CCleanner to check the registry and reinstall but still not working. 

    IF i don't fine a solution the last resort is format My PC and reinstall windows.

    Best Regards

    Tommaso

  • TTrittoni
    TTrittoni Posts: 4

    Hello i did another tentative, delletting all the files and folders on the PC TeamViewer also %APPData%  restart the PC and tray to run only the teamviewer. TT01.JPG

    Still not working Then I check the log on %APPDATA\Roaming\TeamViewer. It's Below,

    [Logs removed by moderator]

    Best Regards

    Tommaso

  • TTrittoni
    TTrittoni Posts: 4

    I found a drastic solution and now the TeamViewer is working again, just reistall the windows 10 2004 from zero,  after the reistallation with the last windows patch is working again. The problem is not possible and think after one windows patch the teamviewer stop working and is not solution.

    Thanks for the Help again.

    Best Regards 

    Tommaso

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