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Posted by
Electron

Testlicense again inplace

I had a valid licensed, working client setup. without any intervention, the configuration disapeared today. as a consequence i get again the popup message to install a valid license. logging in whith my valid, licensed account does not change anything. It is still classified as testlicensed? Has somebody an idea what is causing that "feature"?

1 Reply
1 Reply
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Posted by Moderator Moderator
Moderator

Re: Testlicense again inplace

Hello @CaChAn,

Thank you for your message. 🙌

Your account was still also activated on a test license you have used. This has caused the issue.

We have removed it, and now your account is only running on the license you have bought. it should work again. Could you please log out and log into your account again and confirm? 👍

Best,

Jean 

French Community Moderator

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