The license you tried to activate is already activated on another TeamViewer account.

1234563
1234563 Posts: 1
in General questions

Yesteday we bought 3 remote licences and when I try to acctivate, one of its says:

"The license you tried to activate is already activated on another TeamViewer account."

I emailed support and i didn´t got a reply.

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  • Yuri_T
    Yuri_T Posts: 2,256 [Former Staff]

    Hi @1234563 ,

    Thank you for your post and welcome to the community ?

    I confirmed that your support ticket has been in a queue and our support team will answer in order. We are currently facing a large number of requests and we are all trying our very best to cover it.

    I apologize for the delay and we thank you for your patience.

    Kind regards,
    Yuri

    Former Japanese Community Moderator
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