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Posted by
Photon

The origin web server does not have a valid SSL certificate.

I click to our client webpage.

http://get.teamviewer.com/webxxxxxxxx

but Teamviewer Client Program Not Working.

bellowing messages are showing.

===================

The origin web server does not have a valid SSL certificate.

  • Ray ID: 5a06e397a4fc00c7
  • Your IP address: 175.113.135.74
  • Error reference number: 526
  • Cloudflare Location: Seoul

What should I do?

2 Replies
2 Replies
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Posted by Moderator Moderator
Moderator

Re: The origin web server does not have a valid SSL certificate.

Hi @jaemin22 ,

Thank you for reaching out to us.

Currently, we are facing an issue that customers could not:

  1. download older version customized QS modular using the download link in Management Console. (Most likely version 10 and 11, but not confirmed yet.)
  2. download older version of TeamViewer Quick Support from our official website download page.

Our team has been working on the issue, so I have created a support ticket so they will assist you further to solve it.

I apologize for any inconvenience caused.

Kind regards,
Yuri

Japanese Community Moderator

Did my reply answer your question? Accept it as a solution and like the post to help others.
解決策が見つかったら、いいねや解決策として承認をクリックしてください。

Highlighted
Posted by Moderator Moderator
Moderator

Re: The origin web server does not have a valid SSL certificate.

Hi @jaemin22 again,

I have confirmed that the issue has been fixed. Please try to download again.
Thank you for sharing your issue in the community 😊

Please feel free to post anytime if there is anything else we can do for you.

Kind regards,
Yuri

Japanese Community Moderator

Did my reply answer your question? Accept it as a solution and like the post to help others.
解決策が見つかったら、いいねや解決策として承認をクリックしてください。