This was a free session sponsored by www.teamviewer.com
I am a premium member for some time and never had any issues, then in the last week everytime I connect to one of my clients computer I get the annoying popup. They are all set as commercial and never had this issue before until recently. Any help would be great.
Best Answer
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Hi cbielich,
Thanks for posting!
This sounds like a licencing issue.As we cannot discuss details of your account in the community, can you please contact us via phone or ticket?
This is so we can discuss the details of your license with you directly.
-Scotty
Senior Moderator
Did my reply answer your question? Why not accept it as a solution to help others?5
Answers
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Hi cbielich,
Thanks for posting!
This sounds like a licencing issue.As we cannot discuss details of your account in the community, can you please contact us via phone or ticket?
This is so we can discuss the details of your license with you directly.
-Scotty
Senior Moderator
Did my reply answer your question? Why not accept it as a solution to help others?5 -
I am getting the same exact pop up during my session not while I am ending it. Can you tell me why I would be getting this pop up about the free sponsored session while I am currently in a session?
Thanks
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I'm receiving this as well, and I've never used TV without a license. Is that also why I don't have the toolbar showing up on either end of the connection?
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+1,
I have also license and I'm getting this message last two weeks so this is not licencse issue.
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