Unable to connect , a connection could not be established . Reason unknown

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zwitterelfzana
zwitterelfzana Posts: 10
in General questions
I can’t connect to remote computers , the windows xp with scanner and the snow leopard MacBook I use camera as security cam to check up on my cat at home ... I am getting this error , frustrating. What is wrong ?

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  • JeanK
    JeanK Posts: 6,987 Community Manager 🌍
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    Hello @zwitterelfzana

    Thank you for your message.

    The TeamViewer version might not be compatible with the hardware you are using.

    You will find all the information you need about compatibility in our Knowledge Base article here: Which operating systems are supported?

    I hope this could help. If not, do not hesitate to ask your questions here.

    Cheers

    Jean

    Community Manager

  • zwitterelfzana
    zwitterelfzana Posts: 10
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    It was until you broke it for those systems ... not good for re-use and reducing ewaste
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