Wait for Partner Issue after restarting remote system

tpaljr63
tpaljr63 Posts: 1
in General questions

This has happen several times - I reboot the remote system- click the "Wait for Partner" option. Once I get notification - I remote into the system ..then the screen freezes on my side of the remote system. Only thnig  i found or done to work is to close out my end and reconnect to remote and everything works fine then...just wondering if its settings i might be able to look at to resolve the issue.

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  • Julia
    Julia Posts: 290 Staff member 🤠

    Hi tpaljr63,

    Do you get any other error message or is it just freezing? Can you please install the current version 12 on both sides and try it again?

    Julia
    Senior Support Engineer - 2nd level Support
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