We have purchased remote Licence and not received an activation email

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edelkidney
edelkidney Posts: 1
in General questions

We have purchaced a licence a few hours ago and not recieved any activation email associated with the account

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  • Esther
    Esther Posts: 4,052 Former Community Manager
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    Hi @edelkidney 

    Thanks for your message.

    I checked earlier today and there are no known issues for the delay from a technical point of view, but please know our team is checking each order individually and there might be a small queue today.

    They are working as fast as they can - and everybody should get the license activation as fast as possible.

    I hope you got the activation meanwhile. Can you confirm?

    Thanks,

    Esther

     

    Former Community Manager

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