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Posted by
Henagon

Whitelist two bugs

Hello.

On russian downloading page <strong> tags is displaying.

<strong> bug website<strong> bug website

I use mac and on page downloading for windows link "Загрузить TeamViewer" follow url https://download.teamviewer.com/full and after click start to downloading .dmg file.

download win linkdownload win link

4 Replies
4 Replies
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Posted by Community Manager
Community Manager

Re: Whitelist two bugs

Hi @chlp

Thanks for the hint!

I forwarded the information to our marketing team and they will take care of it.

Regarding the mac/dmg file. As long as you are downloading from a mac, you are always getting a .dmg file. To get the .exe file, you need to download directly from a Windows.

Thanks and best, Esther

 

Community Manager

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Posted by
Henagon

Re: Whitelist two bugs

> Regarding the mac/dmg file. As long as you are downloading from a mac, you are always getting a .dmg file. To get the .exe file, you need to download directly from a Windows.

It is not so.
If i go to chrome os page i see direct link to version for chrome os https://chrome.google.com/webstore/detail/teamviewer/oooiobdokpcfdlahlmcddobejikcmkfo.
If i go to linux page i see direct links to versions for different linux systems.
Mac page -> https://download.teamviewer.com/download/TeamViewer.dmg.
But windows page contains url not direct link for windows version (.exe): https://download.teamviewer.com/full

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Posted by Community Manager
Community Manager

Re: Whitelist two bugs

Hi @chlp

Ok - let me check. 

I am already apologizing if I told you something wrong. I will get back to you as soon as I can.

Best, Esther

Community Manager

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Posted by Senior Moderator Senior Moderator
Senior Moderator

Re: Whitelist two bugs

Hi @chlp,

Esther asked me to follow up on this - Thanks for your post:

The homepage recognizes what OS you use. Therefore it leads you to the correct download page for your case. If you click manually on another OS and download the files displayed there, you will receive the files you click on. Depending on the OS you use, you may not be able to execute the file. 
I hope, I could help you with my answer. 

Please let me know, if you have any further questions :) 

Best,
Natascha

German Community Moderator

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