Wont accept the login password
I have a login and password that normally will login on my computer startup. Lately, I do not see the green symbol on the teamviewer icon in the task bar. When this happens, I see that I am not logged in and try to do so but when inputting the password nothing happens. I must then close Teamviewer and restart it. I need to be able to access my home computer when I am away and this makes it very difficult.
Any solution? I am at my very limited knowledges' end.
Thanks
Best Answer
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Hello leebenedi,
Thank you for your message.
It can be a bug on the TeamViewer of your home device.
I recommend you to restart the TeamViewer service on your devices.
-Execute "run", type "services.msc" and press OK
-Now find TeamViewer, and restart it by doing a right click.
Then, restart the TeamViewer application. It should work again and resolve the issue.
I hope this could help. If not, do not hesitate to contact us again.
Cheers
Community Manager
7
Answers
-
Hello leebenedi,
Thank you for your message.
It can be a bug on the TeamViewer of your home device.
I recommend you to restart the TeamViewer service on your devices.
-Execute "run", type "services.msc" and press OK
-Now find TeamViewer, and restart it by doing a right click.
Then, restart the TeamViewer application. It should work again and resolve the issue.
I hope this could help. If not, do not hesitate to contact us again.
Cheers
Community Manager
7
