Yellow Monitor Icon what does it mean
I have only ever been able to connect to my aunts phone when connected via my tethered wifi. When I am at home I can't access her phone and hardly ever even see her phone on line.
Now I changed a port setting in her router and now I see this yellow monitor icon in my connections, whereas the rest of the visible pc's or phones are blue, so I can see her phone but can't connect. Usually on her phone it says no internet connection even though it is connecetd to the internet.
[Link to 3rd part website removed - Thanks for your understanding]
It's driving me crazy any ideas please
Regards Midjet76
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[Link to 3rd part website removed - Thanks for your understanding]
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Thanks for the PM Esther
I have now managed to add photo
I had problems attaching the said photo using the photo tab
With regards to the away status the remote computer is a phone and two other phones I regularly see remain blue.
It looks more like it is visible but unreachable/unconnectable for some reason, this has been going on for months and I would dearly love to get to the bottom of it as the phone in question is that of an aging aunt who I am trying to support , remotely LOL
Regards
Mark T
How do I make it go blue?
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