forgot password

aandreysokol
aandreysokol Posts: 1
in General questions

Hello, I forgot to set a permanent password on the controlled PC. Today the password has changed and I physically cannot get it. Is there a way to log in and set a permanent password without physical access

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  • Esther
    Esther Posts: 4,052 Former Community Manager

    HI @aandreysokol 

    Thanks for your post.

    No - there is no way to access this device unless you activated easy access for your account. You would need someone to give you the current dynamic password that is being prompted on the TeamViewer app.

    See more in this article : All about passwords 

    Best, Esther

    Former Community Manager

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