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Posted by
Henagon

help me button and no e-mail or request

Hello,

When i do a request with the help me button, this does not do anything.

In the interface, it's written e-mail, but nothing on the mailbox

regards

2 Replies
2 Replies
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Posted by
Heptagon

Re: help me button and no e-mail or request

Do you have notifications turned on for the users you want to get an email? This is set via the Managment Website.

If my post was helpful, Please throw me a Kudos.
If my post fixed your issue, please mark it as the solution to help the next person find a solution quickly.
Bart Lanzillotti
We Do IT USA
www.wedoitusa.com
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Posted by
Henagon

Re: help me button and no e-mail or request

Hello,

Yes, it was because the group was misconfigured in my custom TV host.

Thanks