help me button doesn't send help request
icbiinb
Posts: 1
When a user clicks on the "help me" button TeamViewer doesnt send a help request
0
Comments
-
I concur, it does not appear to be working on my custom host either.
If my post was helpful, Please throw me a Kudos.
If my post fixed your issue, please mark it as the solution to help the next person find a solution quickly.
Bart Lanzillotti0 -
Nope, scratch that, It does work. If the screen that comes up has a delete button on it, then they already have an open case. Click delete, then enter the fields, then click "Request Support"
If my post was helpful, Please throw me a Kudos.
If my post fixed your issue, please mark it as the solution to help the next person find a solution quickly.
Bart Lanzillotti1
