invoice number R00299557

HELLO,

I want to pay my invoce  number R00299557 but it doesnt work.

I wnt to chand my payment method

Comments

  • JeanK
    JeanK Posts: 6,973 Community Manager 🌍

    Hello @mthiaw

    Thank you for your message and welcome to the TeamViewer Community! ?

    If none of the payment methods work for you, you can also pay via bank transfer.

    Our bank details are at the bottom of the invoice.

    Best regards

    Jean 

    Community Manager

  • mthiaw
    mthiaw Posts: 3

    Hello i want to use another card 

    Please Help

     

  • JeanK
    JeanK Posts: 6,973 Community Manager 🌍

    Hello @mthiaw

    Thank you for your message. ?

    Your payment methods have been reset. You should be able to pay with another card via your payment link.

    Best regards

    Jean

    Community Manager

  • Hi i doesnt work

    I always get the error messageCapture MESSAGE DERREUR.PNG

  • JeanK
    JeanK Posts: 6,973 Community Manager 🌍

    Hello @mthiaw,

    Thank you for your message. ?

    I am afraid the only solution would be to call support: https://www.teamviewer.com/en/support/contact/ 

    I thank you in advance for your understanding.

    Best regards

    Jean

    Community Manager