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Posted by
Henagon

invoice number R00299557

HELLO,

I want to pay my invoce  number R00299557 but it doesnt work.

I wnt to chand my payment method

5 Replies
5 Replies
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Posted by Moderator Moderator
Moderator

Re: invoice number R00299557

Hello @mthiaw

Thank you for your message and welcome to the TeamViewer Community! 🙌

If none of the payment methods work for you, you can also pay via bank transfer.

Our bank details are at the bottom of the invoice.

Best regards

Jean 

French Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution button below. ✅
You can also say thanks by clicking on the Thumbs Up button!
Thanks for being an active member of our Community!

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Posted by
Henagon

Re: invoice number R00299557

Hello i want to use another card 

Please Help

 

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Posted by Moderator Moderator
Moderator

Re: invoice number R00299557

Hello @mthiaw

Thank you for your message. 🙌

Your payment methods have been reset. You should be able to pay with another card via your payment link.

Best regards

Jean

French Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution button below. ✅
You can also say thanks by clicking on the Thumbs Up button!
Thanks for being an active member of our Community!

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Posted by
Henagon

Re: invoice number R00299557

Hi i doesnt work

I always get the error messageCapture MESSAGE DERREUR.PNG

Highlighted
Posted by Moderator Moderator
Moderator

Re: invoice number R00299557

Hello @mthiaw,

Thank you for your message. 🙌

I am afraid the only solution would be to call support: https://www.teamviewer.com/en/support/contact/ 

I thank you in advance for your understanding.

Best regards

Jean

French Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution button below. ✅
You can also say thanks by clicking on the Thumbs Up button!
Thanks for being an active member of our Community!