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Posted by
Photon

unable to upgrade account from free to business via activation link

I bought a license but I even if a click on the link I cannot upgrade my account. I tried to uninstall teamviewer and then install it again but nothing changed. After some hours, opening teamviewer I discovered that the version changed from fre to evaluation. Somebody can help me? Thanks

1 Reply
1 Reply
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Posted by Moderator Moderator
Moderator

Re: unable to upgrade account from free to business via activation link

Hi @robiuankenoby,

Thank you for your message and welcome to our community.🙌

If you have purchased a business license, please kindly check out our Knowledge Base article - How to activate your license.

Alternatively, please contact our support team via phone.

I hope this information would be helpful.

Best regards,

Fiona