2 computers with team viewer in different location saying not ready

Hi.

Since yesterday 2 of my computers with team viewer are saying "Not ready etc." and the licencing has changed from business to free, but I pay for it? I really need to use it and your support lines are only open Mon-Fri!

I have tried restarting PC's, routers, praying to jesus, none of which helped, I'm assuming either TV has problems (though I can access it from my phone) or you have blocked me for some reason?