Any email recieved when trying to recover a password

Checkpoints
Checkpoints Posts: 2
in General questions

Any email recieved when trying to recover a password using this instructions:
https://community.teamviewer.com/t5/Knowledge-Base/What-should-I-do-if-I-forget-my-account-password/ta-p/4446

Any solutions without deleting account?

Tagged:

Comments

  • JoshP
    JoshP Posts: 894 Community Manager 🌍

    Hello @Checkpoints 

    Thanks for your post.

    We have verified no issues on our end sending any password reset emails; could you please attempt to request a password reset once more? 

    You may need to add the TeamViewer domain to your list of safe senders, should the issue persist.

    Josh P.

    Senior Community Moderator

    ---

  • Checkpoints
    Checkpoints Posts: 2

    Just now i do two another attempts.
    Firewall is turned off, and still any emails from Teamviewer in any folder (including "SPAM"-folder)

Trustpilot

Categories

This Week's Leaders