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Posted by ___Craig
Digon

Autoupdate does not work on server with Remote Desktop Service role installed

We are seeing issue when Teamviewer Host attempts to autoupdate on a server with the Remote Desktop Services role installed. When a teamviewer update is attempted, it fails because the update does not put the server in to ‘RD-Install Mode’ before installing. The net result is a server that we are unable to access via teamviewer after Teamviewer releases an update, and we have to re-install on servers.  It seems the Teamviewer autoupdate application is not remote desktop services 'aware'

As a work around we have had to disable autoupdate, which is not ideal.

Please can you advise if this is a known issue, and when a possible fix will be released for Teamviewer Host?

Auto update is working on servers that do not have this roled installed.