Backup Admin Account for TwoFactor
Hi, we are looking at adding two-factor authentication to our administrator account for TeamViewer, but wondered if it is possible to have a second Admin account for backup in case something happens to the primary. Our techs all have two-factor enabled - is there a way to make a tech an admin of the account for backup?
Thank you
Comments
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Hello @KissnerIT,
Thank you for your message.
Using a backup generic account is exatcly what we recommend to do. However, we do not recommend to use a technician account for the master backup account. We recommend to use a non personal account.
You will find all the information you need in our Knowledge Base articles here:
- Using a Master Account for the TeamViewer Management Console
- All about the TeamViewer company profile
I hope this could help. If not, do not hesitate to ask your questions here.
Cheers,
Jean
Community Manager
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