Posted by EpicLPer
Photon

Bug? "Fake connection" with just a white screen pops up on itself

So I have this weird issue since today where a "fake connection" pops up completely by itself and just shows a white screen. This happens especially often during remote sessions to my home PC today.

Is this a bug? Or why does this happen?

Free Version 12.0.75813 running on Windows 10 (Build 14393)

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2 Replies
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Posted by TeamViewer Staff
TeamViewer Staff

Re: Bug? "Fake connection" with just a white screen pops up on itself

Dear EpicLPer,

Thank you for your message.

This screen can appear if you select the + symbol on the taskbar of the session, this will attempts to open a new connection and prompt the computers and contacts window to allow you to select another person/device to connect to.

If you have any further questions, do not hesitate to contact us.

Thank you for participating in the community.

Best regards,

Aaron Boshers
Support Engineer

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1 Reply
Posted by EpicLPer
Photon

Re: Bug? "Fake connection" with just a white screen pops up on itself

But it appears randomly, without me even coming near the + symbol.