Posted by BOBJohnson
Henagon

Business Account - Admin access to my PC

My company has a business license for TeamViewer. Infrequently I'm needed to consult on something (sometimes while I'm at home on my personal PC) - so I have an login associated with the business account. I'm not an admin user in the business account.

Can an admin user remotely access my home / personal PC without my knowledge or permission because I'm signed into the account associated with the business account?

Other than making sure TeamViewer isn't running at Windows startup, and turning it off after every use, is there any other options I can do to prevent access to my personal PC or at least require explicit permission?

2 Replies
1 Accepted Solution

Accepted Solutions
Posted by Community Manager
Community Manager
Solution

Re: Business Account - Admin access to my PC

Hi @BOBJohnson

Thanks for your post.

Is you personal computer saved as a computer in the Computers & Contacts list?

If so: Please make sure

In general you can say: A connection is only possible for those who know you TeamViewer ID and the password. If someone has both information, you can still define the kind of connections individually:

E.g. you can make the following setting on your device for incoming connection:

Under Extras --> Options --> Advanced --> Advanced options for connection to this computer --> Access control choose Custom settings and click Configure. Here you could choose for Connect and view my screen to After confirmation 

AccessControl_after confirmation.png

Or you can even deny incoming connection for your device. 

Deny.png

 

Note: No incoming connections will be possible at all! 

Or you can set up a whitelist for your computer, which only allows named persons/devices access to your computer.

I hope this helps you.

Best, Esther

2 Replies
Posted by Community Manager
Community Manager
Solution

Re: Business Account - Admin access to my PC

Hi @BOBJohnson

Thanks for your post.

Is you personal computer saved as a computer in the Computers & Contacts list?

If so: Please make sure

In general you can say: A connection is only possible for those who know you TeamViewer ID and the password. If someone has both information, you can still define the kind of connections individually:

E.g. you can make the following setting on your device for incoming connection:

Under Extras --> Options --> Advanced --> Advanced options for connection to this computer --> Access control choose Custom settings and click Configure. Here you could choose for Connect and view my screen to After confirmation 

AccessControl_after confirmation.png

Or you can even deny incoming connection for your device. 

Deny.png

 

Note: No incoming connections will be possible at all! 

Or you can set up a whitelist for your computer, which only allows named persons/devices access to your computer.

I hope this helps you.

Best, Esther

Posted by BOBJohnson
Henagon

Re: Business Account - Admin access to my PC

Thank you for the info. No my PC isn't saved as computer in the Computers & Contacts list. That's what I was looking for.

I can't remember the exact message, but when I was adding my e-mail / login to the business account, TeamViewer had a warning / message that my PC(s) would be managed / controlled by the organization. Which is where my concern that they would have access to my personal PC was coming from.

I have confirmed (just to be on the safe side) that Easy Access is disabled on my home PC.