Business Account doesn't work
Hi!
I have an business-account about "stifter-helfen.de" as an IT-donation.
If I log in by webbrowser, my account is displayed as a business-account. But when I install the latest desktop version and log in, TeamViewer is only in free-mode.
I'm not able to get a ne license from stifter-helfen.de, because it says, that i allready have this item.
What can I do?
Comments
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Hi @MonkeyT,
Thank you for your post. Can you please uninstall version 14 and reinstall version 13 again.
You have the possibility to download the older versions from the following homepage:
https://www.teamviewer.com/en/download/previous-versions/If you sign in with you licensed account afterwards, the Business license will be displayed again.
Please let me know, if you have any further questionsBest,
NataschaGerman Community moderator 💙 Moderatorin der deutschsprachigen Community
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