Posted by Georgesgomez
Henagon

Business licence move error

Hello,

 

I hold a TV business license.

 

I use Team Viewer on 3 different computers (PC, Mac and a surface).

 

Following an update, the authorization given to one of my computers is no longer valid (mac) (ID change).

 

While I wished to revoke a license to release an access, I was told that this was not possible.

 

Attached files are screenshots.

 

Also, I want to reset the licenses to allow me to free a place and allow me to connect without upgrading a subscription, this is not justified at all.

 

The bug from the installation of an update (mac) Team Viewer (while it worked perfectly before), I count on your return.

 

Wishing you good reception of this,

 

Best regards and happy holidays