Can't buy additional channels. Button not working.
Hello.
I can't buy additional channels because your button show me this message: "Unfortunately, you have not activated your Customer Portal account. Please click on the activation link sent after your purchase"
And button "Sign out".
But I haven't any emails from you with activation link. And button "Sign out" do nothing (not working).
How can I buy additional licenses?
Thank you. Best regards. Vladimir
Comments
-
Hello @zabota,
Thank you for your message. ?
I resent you the customer portal activation link. From there, you will be able to buy additional channels. ?
Alternatively, you can also contact our sales team directly: https://www.teamviewer.com/en/support/sales-inquiry/
I hope this could help. ?
If not, do not hesitate to ask your questions here. ?
Best regards
Jean
Community Manager
0 -
Hi, Thank you for your answer. But I didn't receive any emails.
0 -
Hello @zabota,
After double-checking, I confirm that the customer portal is not available for your country/geolocalisation yet.
For the moment, you will need to contact our sales team to make any license upgrade.
I thank you in advance for your understanding.
Best,
Jean
Community Manager
0
