Thank you for your post.
Can you please provide the version number of TeamViewer that you installed on the Mac?
Have a great day and all the best,
It's 14.2.8352. I've tried the help-check for updates route, but that's also convinced this is the latest version!
Ok, should be fine so far. Thank you!
Would you mind to uninstall TeamViewer in the advanced options of the app? Please, in addition, clear all p lists in your library to make sure there is no remaining stuff from TeamViewer.
Then reinstall TeamViewer directly from our official download page.
Hope this could help. Please let me know :)
All the best,
ok, will do, but for what it's worth, I had just installed teamviewer, from the same source you linked, with no previous installations on this machine!
Urgh, doing the whole process again, did point me to the solution, I'm afraid this was a total PEBKAC (I had typed the partner id by hand, two digits were mismatched -_-).
I'd imagine the somewhat confusing error message might have been due to the resulting ID actually existing, and really running an older version of teamviewer!
Thanks for your help, sorry for wasting your time!