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Posted by vlad_kuz
Photon

Can't connect to my computer.

When I try to cennect I see error: http://take.ms/4HoNl

2017/09/14 16:52:26.102 15796 16868 G2   Tray created!
2017/09/14 16:52:26.102 15796 16868 G2   CMainWindow::ShouldShowDynamicPassword(): dynPw=1 allowIncoming=1 id=852099030 ka=0 lanAllowed=0 lanOnly=0 networkState=1 showDynPwd=0
2017/09/14 16:52:26.102 15796 15984 G2   IDLabelContent::UpdateImpl() IDs changed: SessionID "852099030", TSUserID "852099030", ServerID "852099030"
2017/09/14 16:52:26.102 15796 14556 G2   IpcRouterClock: received router time: 20170914T135226.395312
2017/09/14 16:52:26.102 15796   924 G2   TAF::Hander::ListRequestThreadRun: Active LT=10000
2017/09/14 16:52:26.149 15796 14556 G2   Account::UpdateState: KA = 1, active = 1
2017/09/14 16:52:26.149 15796 16868 G2   ApiServer::IsApiInstalled: The API is not registered with Windows.
2017/09/14 16:52:26.165 15796 16868 G2   CMainWindow::ShouldShowDynamicPassword(): dynPw=1 allowIncoming=1 id=852099030 ka=1 lanAllowed=0 lanOnly=0 networkState=1 showDynPwd=1
2017/09/14 16:52:26.165 15796 16868 G2   Account::SetLoginState: new state: 2
2017/09/14 16:52:26.165 15796 16868 G2   ManagerHolderStateMachine: Switching from NotReady to ReadyForLogin
2017/09/14 16:52:26.290 16544 14824 S0   AsyncMessaging::UnregisterAtAsyncMessageProvider(): Unregister successful
2017/09/14 16:52:26.399 15796 16104 G2   TAF::Handler::ParseJson: Received answer is empty.
2017/09/14 16:52:30.258 16544 15568 S0   Activating Router carrier
2017/09/14 16:52:30.258 16544 15568 S0   CommandHandlerRouting[8]::CreatePassiveSession(): incoming session via server20205.teamviewer.com, protocol Tcp
2017/09/14 16:52:32.696 16544  4052 S0   Activating Router carrier
2017/09/14 16:52:32.696 16544  4052 S0   CommandHandlerRouting[9]::CreatePassiveSession(): incoming session via server20204.teamviewer.com, protocol Tcp
2017/09/14 16:52:35.290 16544 16804 S0   CTcpConnectionBase[8]::HandleConnectTimeout(). Connect timed out to server20205.teamviewer.com:5938
2017/09/14 16:52:35.290 16544  4052 S0!! CommandHandlerRouting[8]::HandleConnectPassive(): connect failed!
2017/09/14 16:52:35.290 16544  4052 S0!! CCreateClassicSession::CreatePassiveSession: router connection failed
2017/09/14 16:52:35.290 16544 15568 S0!  CTcpConnectionBase[8]::HandleConnect: Connect aborted to dest-ip server20205.teamviewer.com:5938 with error system:995.
2017/09/14 16:52:37.696 16544 14824 S0   CTcpConnectionBase[9]::HandleConnectTimeout(). Connect timed out to server20204.teamviewer.com:5938
2017/09/14 16:52:37.696 16544 16804 S0!! CommandHandlerRouting[9]::HandleConnectPassive(): connect failed!
2017/09/14 16:52:37.696 16544 16804 S0!! CCreateClassicSession::CreatePassiveSession: router connection failed
2017/09/14 16:52:37.696 16544  4052 S0!  CTcpConnectionBase[9]::HandleConnect: Connect aborted to dest-ip server20204.teamviewer.com:5938 with error system:995.
2017/09/14 16:58:45.382 16544 16084 S0   Activating Router carrier
2017/09/14 16:58:45.382 16544 16084 S0   CommandHandlerRouting[10]::CreatePassiveSession(): incoming session via server20205.teamviewer.com, protocol Tcp
2017/09/14 16:58:50.398 16544 14824 S0   CTcpConnectionBase[10]::HandleConnectTimeout(). Connect timed out to server20205.teamviewer.com:5938
2017/09/14 16:58:50.398 16544 16084 S0!! CommandHandlerRouting[10]::HandleConnectPassive(): connect failed!
2017/09/14 16:58:50.398 16544 16084 S0!! CCreateClassicSession::CreatePassiveSession: router connection failed
2017/09/14 16:58:50.398 16544  4052 S0!  CTcpConnectionBase[10]::HandleConnect: Connect aborted to dest-ip server20205.teamviewer.com:5938 with error system:995.

Rules to firewall already added. 

1 Reply
1 Reply
Posted by Chiron
Hexagon

Re: Can't connect to my computer.

Connect timed out to server20204.teamviewer.com:5938

 Not-ready-Please-check-your-connection

Does TeamViewer say "Ready to connect"?

Are there other computers on your network with TeamViewer working correctly?

Try to ping server20204.teamviewer.com - Does it work? What IP is shown?

I don't work for TeamViewer. I'm just a user.