Can't connect to the other computer

macotochan
macotochan Posts: 1 ✭
in General questions

When I try to connect to a remote computer I get a "unable to connect Reason unknown" error.  both of these computers worked before. I already restarted both computer. 

Any suggestions?

Thanks.

Comments

  • Natascha
    Natascha Posts: 1,591 Moderator ☑

    Dear @macotochan ,

    Thank you for your post. 

    Which operating systems do you use on both sides? If they are Windows devices, can you please try to restart the TeamViewer services on both sides and try to connect again afterwards?

    Best, 
    Natascha

    German Community moderator 💙 Moderatorin der deutschsprachigen Community

Trustpilot

Categories

This Week's Leaders