Posted by albina
Henagon

Can't connect to the remote user

On the remote phone installed Teamviewer Host.Now, almost a day can't connect,although the phone is 100% network

3 Replies
3 Replies
Posted by Iain_wels
Tetragon

Re: Can't connect to the remote user

Hello albina,

Are you trying to connect from a computer to a phone? If so, that is not possible because teamviewer only supports the remote control use of teamviewer from a phone/tablet to a computer not the other way.

I hope this helps,

Thank you for using teamviewer!

With kind regards, Met vriendelijke groet,
Iain Wels,
ICT-Support
If you found this helpfull please verify it as an solution, so it could help other people
Posted by albina
Henagon

Re: Can't connect to the remote user

You are right,there is a server application for managing phone...

Posted by Iain_wels
Tetragon

Re: Can't connect to the remote user

Hello albina,

No i am wrong! A moderator pointed me out that i was wrong! Here is a link why https://community.teamviewer.com/t5/Knowledge-Base/Supported-manufacturers-for-remotely-controlling-...

I hope this helps,

Thank you for using teamviewer!

With kind regards, Met vriendelijke groet,
Iain Wels,
ICT-Support
If you found this helpfull please verify it as an solution, so it could help other people