Can't control remotely

David1999
David1999 Posts: 2 ✭✭
in General questions

When I try to connect to a remote computer I get a "unable to connect Reason unknown" error.  both of these computers worked before, both show they are avilable and both are on the same network in my house.

Any suggestions?

Thanks.

Best Answer

Answers

  • David1999
    David1999 Posts: 2 ✭✭

    Thank you, I should have mentioned they are both running windows 10.  That did the trick, I should have thought about it, but I didn't.  I apprecate the quick responce and the fact that it worked.

  • Natascha
    Natascha Posts: 1,591 Moderator ☑

    Perfect ?
    I'm happy to hear that it worked.
    Have a great day @David1999. Smiley Happy 

    German Community moderator 💙 Moderatorin der deutschsprachigen Community

  • hagoran
    hagoran Posts: 2 ✭✭

    I try to control a Mac computer. I can connect to five other Mac computer's but this one I can only see the desktop, that's all. I have High Sierra. The remote computer has Mojave.

  • Natascha
    Natascha Posts: 1,591 Moderator ☑

    Hi @hagoran 

    Thank you for your message. 

    Can you please read the following article carefully: How to control a Mac running macOS 10.14 Mojave

    Hope this could help and wish you a great day. 

    All the best,
    Natascha

    German Community moderator 💙 Moderatorin der deutschsprachigen Community

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