Can't find the recorded session

samlami
samlami Posts: 1
in General questions

Hi,

I am a new free license user of TeamViewer app and I tried to record an online session, I already checked the auto meeting record and other auto options things. But when the session has ended I couldn't find any recorded one or any file, So  anyone could help in that?

Thanks!

Comments

  • Chiron
    Chiron Posts: 229 ✭✭

    Meetings are different than remote control sessions. Both can be recorded, but there are different places to enable recording automatically.

    Options > Meeting > Auto record meeting

    Options > Remote Control > Start recording of remote control sessions automatically

    For remote control sessions there will be a flashing red circle to indicate you are recording.

    TVS_01.PNG

    When you press stop or close the remote session, you will be asked where to save the file. The file type is .tvs

    I hope that helps.

    I don't work for TeamViewer. I'm just a user.
  • Laura54
    Laura54 Posts: 1
    I have the auto record on and expected to find a file to watch back after a meeting yesterday. I cannot find that file anywhere and in settings I cannot find anywhere you can set to choose where recoding are saved.
    It was an important meeting and I need the recording?
    Thanks
Trustpilot

Categories

This Week's Leaders