Shape the future of your TeamViewer product with our Product Team. Click here to join!

Posted by samlami

Can't find the recorded session


I am a new free license user of TeamViewer app and I tried to record an online session, I already checked the auto meeting record and other auto options things. But when the session has ended I couldn't find any recorded one or any file, So  anyone could help in that?


2 Replies
2 Replies
Posted by Chiron

Re: Can't find the recorded session

Meetings are different than remote control sessions. Both can be recorded, but there are different places to enable recording automatically.

Options > Meeting > Auto record meeting

Options > Remote Control > Start recording of remote control sessions automatically

For remote control sessions there will be a flashing red circle to indicate you are recording.


When you press stop or close the remote session, you will be asked where to save the file. The file type is .tvs

I hope that helps.

I don't work for TeamViewer. I'm just a user.
Posted by Laura54

Re: Can't find the recorded session

I have the auto record on and expected to find a file to watch back after a meeting yesterday. I cannot find that file anywhere and in settings I cannot find anywhere you can set to choose where recoding are saved.
It was an important meeting and I need the recording?