Can't remotely control an HP Chromebook

SoundOfMind
SoundOfMind Posts: 1 ✭
edited May 2023 in General questions

Trying to remotely control my mum's HP Chromebook from a Windows machine using TeamViewer 14. The destination device displays a message saying that only screen sharing is supported (i.e. full remote control is not available). So I can see her screen (and her cursor movements), but cannot interact with it.

Anyone know why this is? And whether I can get around it?! Is it a limitation of the (admittedly rather limited) Chromebook's hardware?

Thanks!

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  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍

    Hello @SoundOfMind,

    As we say...better late than never! ?

    We are happy to announce that you can now share the screen of your devices running ChromeOS. ?

    If you want to connect via unattended access, please use the TeamViewer Host.
    If you want to connect spontaneously, please use the TeamViewer QuickSupport.

    You will find the download links here:

    Alternatively, you can also download these versions directly on our website here: TeamViewer for Chrome OS

    Please also find additional information here: Supported platforms - Chrome OS 

    Feel free to share your feedback!

    Have a good end of the week. and stay safe! ?

    Best,

    Jean

    Community Manager

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