Posted by RCIT
Henagon

Canceling my subscription and getting a refund

Hi,

It's a bit frustrating on how I can cancel my subscription. I tried to call your support and just waited 30mins for nothing because the representative just told me to submit a ticket. Checking your website there is no way for me to submit a ticket on how I can cancel an order.

 

Please help.

Invoice No. **Please do not post TeamViewer IDs**

1 Reply
1 Reply
Posted by Moderator Moderator
Moderator

Re: Canceling my subscription and getting a refund

Hi @RCIT ,

Thank you for your message.
We're sorry to hear about your negative experience.

I have arranged for someone to contact you via a support ticket regarding a cancellation.
So please wait for the ticket form our support team. I apologize for any inconvenience caused.

All the best, Yuri