Cannnot swich between personal licence an bussines

Grzegorz2
Grzegorz2 Posts: 2
in General questions

Hi

How to switch the type of the license, after the end of the trial period from trial to Bussines.

After logging in to a business type account. I see contacts, but the license is still a trial type (expired).
On old PC ewerything is OK.

Comments

  • Natascha
    Natascha Posts: 1,591 Moderator ☑

    Hi @Grzegorz2 

    Thank you for your message. 

    Can you please sign out and in again on the device where it doesn't work?

    The required steps are as follows:1st: Sign out of your account1st: Sign out of your account

    2nd: Sign in with the licensed account2nd: Sign in with the licensed account

    Afterwards you should see your Business license activated on that device:Active licenseActive license

    Hope, this could help. Please let us know, if there are any further questions. 

    Have a great day and all the best,
    Natascha

    German Community moderator 💙 Moderatorin der deutschsprachigen Community

  • Grzegorz2
    Grzegorz2 Posts: 2

    HI,

    OK thanks

    It works perfectly, especially after finding out that the first step is adding a new computer in (profile / license / allowed machines) :)

    My mistake, thanks a lot

     

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