Posted by Grzegorz2
Henagon

Cannnot swich between personal licence an bussines

Hi

How to switch the type of the license, after the end of the trial period from trial to Bussines.

After logging in to a business type account. I see contacts, but the license is still a trial type (expired).
On old PC ewerything is OK.

2 Replies
2 Replies
Posted by Moderator Moderator
Moderator

Re: Cannnot swich between personal licence an bussines

Hi @Grzegorz2 

Thank you for your message. 

Can you please sign out and in again on the device where it doesn't work?

The required steps are as follows:2019-07-08 14_07_51-Window.png1st: Sign out of your account

2019-07-08 14_10_15-TeamViewer.png2nd: Sign in with the licensed account

Afterwards you should see your Business license activated on that device:2019-07-08 14_12_05-TeamViewer.pngActive license

Hope, this could help. Please let us know, if there are any further questions. 

Have a great day and all the best,
Natascha

Posted by Grzegorz2
Henagon

Re: Cannnot swich between personal licence an bussines

HI,

OK thanks

It works perfectly, especially after finding out that the first step is adding a new computer in (profile / license / allowed machines) :)

My mistake, thanks a lot