Posted by Jancux
Henagon

Cannot add a Remote Computer

.

I am having great difficulty attempting to add a new “Remote Computer”

It was previously assigned, but for whatever reason I have lost remote control of it.

I have deleted the computer from my list of “Computers and Contacts”, but whenever

I attempt to add it again the Software states that it is already on my list! ...which is does not appear to be

3 Replies
3 Replies
Posted by Pesiccc
Henagon

Re: Cannot add a Remote Computer

im new on this community can you tell me how can i post question like you did? Thank you and sorry because this is not related to your quiestion

Posted by Jancux
Henagon

Re: Cannot add a Remote Computer

NO!
Reply was not connected to the question. I am still unable to re-add a deleted Remote Computer to my list.
Posted by DomLan
Heptagon

Re: Cannot add a Remote Computer

Hi @Jancux

probably the device is still in other group (My devices is also a group)

Try to collapse this group and search for specific device ID using SEARCH box.

Are you an user for a Corporate TeamViewer license?

Regards

Domenico Langone
MCSD: App Builder