Cannot write in Windows UAC Passwords Field
Apoligies as I am writing this with a hot head.
We were forced to upgrade from a paid version of teamviewer 6 to a paid yearly subscription of the latest version, and one of the most baffling realizations we had is that we - as administrators - are unable to write in the Windows UAC password field when remote accessing our company colaborators computers, with no solution but to verbally speak the password by phone to a low level employee.
A secondary remote application was immediatelly installed alongside teamviewer in all computers as the above is unacceptable and quite frankly ridiculous.
With google searches showing **bleep** responses around the subject instead of solutions, I must ask if this will be addressed or if we should outright cancel the subscription.
Thank you.
Comments
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Hello @DanielCosta
Thank you for your post.
What module do you use on these devices?
If a Host module or a Full Version, there should be no issue interacting with the UAC prompts: Is TeamViewer UAC compatible?
If connecting with a QuickSupport app, additional steps would be required as the QuickSupport application does not install: UAC for connections to QuickSupport
However, if this is not what is occurring with your devices, or the inability to type is only in the UAC password field, I would recommend reaching out to support directly, either via phone or ticket, so they may look further in to the matter.
Josh P.
Senior Community Moderator
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