Change invoice email address

Mike-McC
Mike-McC Posts: 3
in General questions

Hi There, 

Within our TeamViewer corporate account, my account was the first, and as such seems to receive billing emails.

I'd much prefer that these go to our accounts department, but can't seem to find any way to specify this (including within the 'Administer <CompanyName>' option of the management console, or any option within user management to designate a user as a billing contact) nor instructions through the help guides. 

Is this possible, and if so, something I can do myself? I'd have reached out directly to support, but no option exists or it's heavily obsfucated. 

Kind Regards, 

Mike

Comments

  • AlenaC
    AlenaC Posts: 918 Moderator ☑

    Hi @Mike-McC ,

    thanks for your message. 

    To change the email address that is receiving the invoices, you (as the admin) have to submit a ticket with the request (please make sure to include the new email address e.g. the one from accounting). 

    If you have further questions, please contact us again =)

    Happy Wednesday!

    Alena

     

    Spanish Community Moderator :)

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