Posted by joni_sp
Henagon

Check for new version grayed out

Hi,

 

When I got into Extras > Advenced > Checkf or new version is grayed out. How do I enable this? I've put in a policy for our users to update, but I'm an admin and therefore not in that group to get the policy.

2 Replies
2 Replies
Highlighted
Posted by Moderator Moderator
Moderator

Re: Check for new version grayed out

Hi @joni_sp,

Thank you for your post.

The setting of Check for new version is probably disabled by the Policy deployment. Can you kindly check whether the policy has been applied on the device you are currently working on please. The checking path is using your licensed account to login on TeamViewer Management Console -> Group -> Policy. If the policy is applied, the column will shows the policy name; it will display nothing if no policy applied.

Hope it helps.

Regards

Ying_Q

Highlighted
Posted by joni_sp
Henagon

Re: Check for new version grayed out

Thanks,

My machine wasn't registered, so wasnt in a group. I've added it in now so will see if that gets it working!