Connection Reports

gigabove
gigabove Posts: 7 ✭✭
edited May 2023 in General questions

Is there a report that shows All Connections, by All Users.  I was trying to use Service queue, Connection Reports but this data is only for people who use our QuickSupport module.  We have serveral customer that we support with our Host Module.  We also want reports on those connections.

Possible?

Comments

  • MerlinBS
    MerlinBS Posts: 1

    Did you ever get an answwer to this? I am in the same boat. We provide support using Teamviewer host on all client machines and would liek to monitor how much time is spent for each group. Service queue is good for adhoc clients but we manage hundreds of computers using Hosts as it is much more efficent.