Posted by azimmermann
Neutron

Re: Connection not established authentication cancelled

We are down also in Hungary

Posted by Dnlbruun
Henagon

Re: Connection not established authentication cancelled

Down in Denmark as well. It seems like a general problem that support needs to solve.

Posted by MatveyGerasimov
Neutron

Re: Connection not established authentication cancelled

Same... Very critical.

Posted by gerardsgardner
Henagon

Re: Connection not established authentication cancelled

Down in the UK as well
Posted by RViktorS
Electron

Re: Connection not established authentication cancelled

Same too in Russia Federation

Posted by James-ICS
Neutron

Re: Connection not established authentication cancelled

Down in Australia too!?! Urgently need a fix as use TV to support my clients and they all waiting!

Posted by GauravChaudhary
Electron

Re: Connection not established authentication cancelled

Same here in India as well

Posted by AndreyArkatov
Electron

Re: Connection not established authentication cancelled

Same issue Chaykovsky, Russia
Posted by lingeshak2502
Electron

Re: Connection not established authentication cancelled

Same here in East Timor

Posted by shdowgmax
Electron

Re: Connection not established authentication cancelled

same here - Sri Lanka
but status say all OK. LOL
https://status.teamviewer.com/
Highlighted
Posted by CherieAnn
Digon

Re: Connection not established authentication cancelled

Sorry - I can't do my job now. I guess I can just go home? (Melb, Australia - from all the posts its competely a WW outage.)

4 Replies
Posted by ronie2018
Electron

Re: Connection not established authentication cancelled

same here in Philippines. A teamviewer client. We use corporate account..

Posted by Semmyd
Henagon

Re: Connection not established authentication cancelled

Sydney Australia here.  Down as well....

Worst possible time really!

Posted by JaniV
Neutron

Re: Connection not established authentication cancelled

Same here in Finland
Posted by davetass2007
Digon

Re: Connection not established authentication cancelled

Same here Spain

Posted by muzzbuzz
Henagon

Re: Connection not established authentication cancelled

https://status.teamviewer.com/

See their status here. TV is down in Perth, WA. 

Posted by brockshad
Electron

Re: Connection not established authentication cancelled

Was connected just fine all day to my home work computer (I'm out of state). I tried to connect to my other PC at home and got the error. I tried a reboot on my local machine (laptop) and now I can't access any computer in my list. I'm assuming they must have gone down in the last few hours or something.

Posted by Quoc
Electron

Re: Connection not established authentication cancelled

same here in Vietnam, downed for 2 hours...
Posted by maurizio1
Electron

Re: Connection not established authentication cancelled

We are down also in Italy

Posted by KIS
Henagon

Re: Connection not established authentication cancelled

In Belarus down too

Posted by Solutions4
Henagon

Re: Connection not established authentication cancelled

Same in Australia as previosuly noted. Interesting to note that they take their phones offline too. Me thinks that this will be the biggest post of the day, unfortuantely for all of us.
P.

 

Posted by weshay
Henagon

Re: Connection not established authentication cancelled


@CHaecker wrote:

Has anyone actually opened a support ticket regarding this issue?

I've been meaning to do so however to find the time has been a challenge. Will update when I do.


I have just done that, I think that it is a Teamviewer backend issue as we are all having the same kind of problem. None of my client remotes have updated TV and if I manually use IP addresses for computers on my LAN and not ID numbers. I can connect (they have options set for accepting LAN) but need to enter the unattended passwords I created for them manually too. 

Posted by zuidio
Photon

Re: Connection not established authentication cancelled

Same for my offices in California, Alabama, & Utah.  I already opened a ticket with a paid corporate license.

Posted by spzc
Henagon

Re: Connection not established authentication cancelled

same in Japan, too.

plz someone tell me how to solve this!!

Posted by REXCOMMUNICATIE
Electron

Re: Connection not established authentication cancelled

Same here in Holland. Also getting message "Commercial Use suspected"....guess what I have a business license which can't connect. Thank you Teamviewer :(

Posted by MikeForest
Henagon

Re: Connection not established authentication cancelled

Same problem, Sydney Australia. This has been going on for some hours now, not good enough when our customers depend on this system for support.

Funny thing is that status says everything is working...

CMON TEAMVIEWER GET YOUR ACT TOGETHER.

Edit: Paid license here.

Posted by Antsy
Henagon

Re: Connection not established authentication cancelled

Also in Austria

Posted by Coach
Henagon

Re: Connection not established authentication cancelled

down in South Carolina
Posted by Farrukh
Electron

Re: Connection not established authentication cancelled

Same here down in UAE as well.

Posted by Rubbe
Electron

Re: Connection not established authentication cancelled

That's the message I get too, suspected commercial use.
Maybe I shouldn't take it personal then, if everybody seem to have issues.


@REXCOMMUNICATIE wrote:

Same here in Holland. Also getting message "Commercial Use suspected"....guess what I have a business license which can't connect. Thank you Teamviewer :(




Posted by pmn
Henagon

Re: Connection not established authentication cancelled

Down in the DK, -Aalborg as well

Posted by onpoint
Henagon

Re: Connection not established authentication cancelled

Same for me in Pakistan. Can't connect to client's PC. Any solution?

Posted by RomanGnida
Electron

Re: Connection not established authentication cancelled

In slovakia too

Paid licence

 

Posted by o3group
Neutron

Re: Connection not established authentication cancelled

Down in Belfast :(

Posted by alexd125
Digon

Re: Connection not established authentication cancelled

AFTER PAYING FOR THE PROGRAM MY PROBLEMS BEGAN,

I used it for years for free without issues.

After I actually gave these shysters several hundred dollars, the program suddenly stops working as it had for years.

I am not impressed.

Posted by Viking
Electron

Re: Connection not established authentication cancelled

TV dead, Poland. Paid license.

I guess this is the time when I go clean up our IT storage place ;)

Posted by Jazee
Electron

Re: Connection not established authentication cancelled

We are done also in Bahrain and try to call on helpdesk but no response from TV 

Posted by procc
Henagon

Re: Connection not established authentication cancelled

Use tw alternative - **Third Party Product**.

Posted by Chris-Hsuan
Electron

Re: Connection not established authentication cancelled

same in Taiwain

I think I can go home now  = =

Posted by LarsK
Electron

Re: Connection not established authentication cancelled

...also tried to send them a Twitter message....
Posted by jrarella
Henagon

Re: Connection not established authentication cancelled

Here in Mexico is the same... suddenly dead.

Posted by SampoL
Electron

Re: Connection not established authentication cancelled

Finland down also.

 

Posted by markio
Neutron

Re: Connection not established authentication cancelled

Down in Singapore as well

Posted by o3group
Neutron

Re: Connection not established authentication cancelled

Paid Licence here also.

Im actually having to get up and walk to the PC Im wanting to control and carry my coffee with me - VERY inconvenient!

Posted by MRDC
Henagon

Re: Connection not established authentication cancelled

Lithuania - same. Can't connect to anything for more than an hour now.

Posted by nswanevelder
Henagon

Re: Connection not established authentication cancelled

It does not say much for their Status page as it does not show any issue at the moment. All systems operational!!!
Posted by Geraldoo
Henagon

Re: Connection not established authentication cancelled

Same here in Melbourne, Australia. Am on a corporate license, I hope I don't have to reinstall teamviewer on 2000 clients

Posted by KarlH
Henagon

Re: Connection not established authentication cancelled

Down in Australia too.

Can a Team Viewer rep please update;

https://status.teamviewer.com/

Posted by oded1610
Henagon

Re: Connection not established authentication cancelled

Israel as well. Been having this issue for the last hour.
Posted by gbaldoni
Henagon

Re: Connection not established authentication cancelled

down in Dubai too