Contact supoort
Hi, I want to send in a case to the support. How do I do that? //Sandra
Best Answer
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Hi there,
Thanks for your post.
With an active license attached to your TeamViewer account, you can submit your ticket here: https://support.teamviewer.com/
Ticket and phone support is reserved for licensed users - the TeamViewer Community is the support resource for the free version of TeamViewer - Here you can find our entire knowledge base, containing all articles pertaining to TeamViewer. Should you be unable to find an answer, you can start your own thread, as you have here.
Thanks and best,
Esther
Former Community Manager
5
Answers
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The website menu is totally misleading now.. when you click "submit a ticket", it redirecting you to the page where no contact to support, and only some general answers not related to the problem..
The phone of the support is not answering also.
Awful support system
2 -
Hi there,
Thanks for your post.
With an active license attached to your TeamViewer account, you can submit your ticket here: https://support.teamviewer.com/
Ticket and phone support is reserved for licensed users - the TeamViewer Community is the support resource for the free version of TeamViewer - Here you can find our entire knowledge base, containing all articles pertaining to TeamViewer. Should you be unable to find an answer, you can start your own thread, as you have here.
Thanks and best,
Esther
Former Community Manager
5 -
Hi and thanks, l have an account and I log in to the community but where should I click to sent a message to supporten? Can you maybe sent me a screeshot.
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My TV business license renewal was requested under **please do not post your personal information** but it was wrongly renewed under **please do not post your personal information**
Please I want the correction effected with the right email without delay.
Thank you.
Athan Enyi
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I am having the triuble alot of trouble since a week i bought the license but unable to use it been in cintact with a sales person but he doesnit rwspond to his full potentional.
My acc id is **Please Do Not Post Personal Information**
I am hoping to hear from the support directly.
I am not able to login into my lisenced acct which i paid for.
Kindly do the needful at your earliest.
My email is
**Please Do Not Post Personal Information**
Contact num is **Please Do Not Post Personal Information**
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Support is ridiculous
@DanMor wrote:The website menu is totally misleading now.. when you click "submit a ticket", it redirecting you to the page where no contact to support, and only some general answers not related to the problem..
The phone of the support is not answering also.
Awful support system
0
